FREE ECONOMY SHIPPING (of our choice)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original/new unopened "sealed" packaging to not be charge a 20% restocking fee.
Several types of goods are exempt from being returned. Perishable goods such as food seasonings and clothing/apparel and gift cards.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
• Any item not in its original unopened & sealed packaging condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged by the manufacturer. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: PO Box 3065 Cedar Park Texas US 78630.
To return your product, you should mail your product to:
c/o Terrco Group
PO Box 3065
Cedar Park, TX 78630-3065
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you must use a traceable shipping service and purchasing shipping insurance. We are not responsible for lost or stolen return shipments.